The Code of Conduct is subject to change without notification. We will do our best to ensure that changes are communicated clearly to those on the Official Servers.
Failure to abide by our Code of Conduct can result in the removal of your structures, creatures, items or the banning of your account from the Official Servers. Snail USA reserves the right to immediately suspend player accounts as it deems fit. Action taken is at the sole and absolute discretion of Snail USA and its employees.
This list is not exhaustive but represents clear guidelines for players to adhere to when playing on our Official Servers. For something you are unsure of, please use your best judgment. When in doubt, reach out to us here and select "Report Abuse". Ensure you’re acting with some semblance of decency when conducting yourself on the Official Servers.
Hacking and Exploiting
Hacking or exploiting game mechanics to gain an unfair advantage over other players is not tolerated.
Hacking examples are not limited to but can include:
Exploiting examples are not limited to but can include:
When playing on the Official Servers, players must ensure that they are not taking advantage of hacking exploits and unfair play. Do not under any circumstances allow hackers to join your tribe, alliance, or party up alongside you within the game. It is your responsibility to remove them or yourself from the tribe. If you witness someone breaking the rules through the use of a game exploit, or a third party program (such as ESP or Aimbot) ensure that you isolate yourself from those users and are not playing with or alongside them to avoid breaching our code of conduct.
Hack Related Chat
There should be no discussions in-game regarding hacks and exploits.
Spawn Blocking occurs when tribes intentionally block spawn points for not allowing any new players to play on the server. In the event your base inadvertently or accidentally resides on a spawn point you will not be penalized.
Here are some examples of what spawn blocking can consist of, but is not limited to:
Game Blocking: You are not allowed to block other tribes from playing the game on PvE servers. This can include but is not limited to:
Kiting: Intentionally using wild creatures to destroy a player's assets is against our code of conduct.
Structure Spamming: Placing structures down to disrupt others' gameplay is against our code of conduct.
GM intervention may be necessary if your structure or creature is negatively impacting a server (ie. you block off a large portion of the map so that other members of that server cannot access it).
Interactions with other players or Snail USA employees through text chat, voice chat, and signs or paintings must adhere to the rules below and you cannot use an alternative spelling to circumvent restrictions.
Ensure that you do not:
Offend: This includes but is not limited to language which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or racially, ethnically or otherwise offensive.
Post Personal Information: Belonging to someone else in the game or any Official websites or forums related to the game.
Harass, Stalk, Threaten: Sending repeated unsolicited or unwelcome messages to specific users/tribes and can include but not limited to sexual messages that would cause discomfort.
Disrupt the Game: Intentionally causing the Chat screen to scroll faster than other users can read, or setting up macros with large amounts of text that, when used, have a disruptive effect on the normal flow of chat.
Promote: Do not send messages which are advertisements for inappropriate topics, including scamming, hacking, exploits or the sale of goods and services unless trading within the game for game-specific resources. For example,
Real-Money Trading (RMT): PixARK items, creatures, or services must only be exchanged for other items, creatures, or services within the game. Trading for real-world currency (real money) is not an accepted form of trading.
Player, Steam and Tribe Names
When choosing your name, steam name, or tribe name you must adhere to general decency and abide by the following rules. If Snail USA determines your name to be improper, we may change the name and or terminate your use of the Official Servers. You should not use an alternative spelling to circumvent the name restrictions listed below. You should ensure that your name does not:
Offend: Names may not contain vulgar, defamatory, obscene, hateful, racially, ethnically or otherwise offensive, including any sexual usernames.
Impersonate: Pretending to be someone else with intent to impersonate Game Masters ("GM") or Snail USA employees.
When reporting others, please ensure that you are genuine. Reports made to harass other players or for restricting their gameplay when no rules have been broken are deemed punishable by Snail USA.
You can increase the effectiveness of your reports by including as much information as possible, as well as video or picture evidence. We never take our decisions and actions regarding potential malicious player behavior lightly. Suspensions, server wipes, and/or bans are only issued after careful review of all internal and external evidence.
Please be aware that submitting multiple reports for the same issue does not accelerate the review process and can cause your case to take more time to process.